WHAT IS AN EMERGENCY?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

Learn More

¿QUÉ ES UNA EMERGENCIA?

Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

Aprende Más

News & Community

Want Instant Updates?

Follow us on Twitter to receive the latest news on water or gas main breaks and other emergencies. Like us on Facebook to see helpful tips, event information and photos. Click the News RSS Feed button to receive notifications when we update our news page.

Detailed information on infrastructure/construction projects is available on the Infrastructure Projects page.

12.21.22

Winterizing Your Water Pipes

When water freezes, it expands. Plan ahead to prevent the cost and mess of frozen pipes or a broken water line during winter months. Here are some things you can do to prepare for winter!

Cold Weather

Water

11.22.22

Did you know? Backflow prevention protects water quality

Uncategorized

Water

11.11.22

How should I dispose of outdated medication?

To help protect water quality, please do not flush medications down the toilet or pour them down the drain. Take outdated or unused medications to a community “Take Back” day or consult with your pharmacist. For more information, visit the Nebraska MEDS Coalition site.

Water

08.18.22

Statement on Drinking Water Quality

Metropolitan Utilities District (the District) is aware of the news of a child’s death possibly connected to an amoeba (N. fowleri) contracted from swimming in the Elkhorn River. The District is monitoring the situation and is in contact with state and Douglas County health officials. There is no risk when drinking water treated by the...

Water

04.18.22

M.U.D. and City of Plattsmouth announce agreement to explore water service connection designs

Omaha, Neb. — Metropolitan Utilities District (M.U.D.) and the City of Plattsmouth today entered a memorandum of understanding to explore plans for a potential water service connection between M.U.D.’s system and the City of Plattsmouth’s distribution system. As part of the agreement, M.U.D., and Plattsmouth with their consulting engineer, will coordinate as needed during the...

Utilities

Water

05.08.18

“Protect the Source” Theme of Drinking Water Week

Metropolitan Utilities District kicked off this year’s Drinking Water Week with an invitation to “Protect the Source” throughout our community. M.U.D., the American Water Works Association and the water community across North America will celebrate Drinking Water Week by recognizing the vital role drinking water plays in daily lives. Focus will be placed on ways...

Utilities

Water

01.02.10

Omaha World Herald story on water quality

Published Saturday January 2, 2010 Some data in water report is off base By Joe RuffWORLD-HERALD STAFF WRITER A recent report that ranked Omaha’s tap water among the worst in the nation was based partly on tests of water that never reached homes or businesses. A widely known organization, the Environmental Working Group, is reviewing...

Water